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Article
Publication date: 28 May 2021

Anneke Zuiderwijk and Mark de Reuver

Existing overviews of barriers for openly sharing and using government data are often conceptual or based on a limited number of cases. Furthermore, it is unclear what categories…

Abstract

Purpose

Existing overviews of barriers for openly sharing and using government data are often conceptual or based on a limited number of cases. Furthermore, it is unclear what categories of barriers are most obstructive for attaining open data objectives. This paper aims to categorize and prioritize barriers for openly sharing and using government data based on many existing Open Government Data Initiatives (OGDIs).

Design/methodology/approach

This study analyzes 171 survey responses concerning existing OGDIs worldwide.

Findings

The authors found that the most critical OGDI barrier categories concern (in order of most to least critical): functionality and support; inclusiveness; economy, policy and process; data interpretation; data quality and resources; legislation and access; and sustainability. Policymakers should prioritize solving functionality and support barriers and inclusiveness barriers because the authors found that these are the most obstructive in attaining OGDI objectives.

Practical implications

The prioritization of open data barriers calls for three main actions by practitioners to reduce the barrier impact: open data portal developers should develop advanced tools to support data search, analysis, visualization, interpretation and interaction; open data experts and teachers should train potential users, and especially those currently excluded from OGDIs because of a lack of digital skills; and government agencies that provide open data should put user-centered design and the user experience central to better support open data users.

Originality/value

This study contributes to the open data literature by proposing a new, empirically based barrier categorization and prioritization based a large number of existing OGDIs.

Details

Transforming Government: People, Process and Policy, vol. 15 no. 4
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 31 January 2020

Arie Purwanto, Anneke Zuiderwijk and Marijn Janssen

Citizen engagement is key to the success of many Open Government Data (OGD) initiatives. However, not much is known regarding how this type of engagement emerges. This study aims…

1128

Abstract

Purpose

Citizen engagement is key to the success of many Open Government Data (OGD) initiatives. However, not much is known regarding how this type of engagement emerges. This study aims to investigate the necessary conditions for the emergence of citizen-led engagement with OGD and to identify which factors stimulate this type of engagement.

Design/methodology/approach

First, the authors created a systematic overview of the literature to develop a conceptual model of conditions and factors of OGD citizen engagement at the societal, organizational and individual level. Second, the authors used the conceptual model to systematically study citizens’ engagement in the case of a particular OGD initiative, namely, the digitization of presidential election results data in Indonesia in 2014. The authors used multiple information sources, including interviews and documents, to explore the conditions and factors of OGD citizen-led engagement in this case.

Findings

From the literature the authors identified five conditions for the emergence of OGD citizen-led engagement as follows: the availability of a legal and political framework that grants a mandate to open up government data, sufficient budgetary resources allocated for OGD provision, the availability of OGD feedback mechanisms, citizens’ perceived ease of engagement and motivated citizens. In the literature, the authors found six factors contributing to OGD engagement as follows: democratic culture, the availability of supporting institutional arrangements, the technical factors of OGD provision, the availability of citizens’ resources, the influence of social relationships and citizens’ perceived data quality. Some of these conditions and factors were found to be less important in the studied case, namely, citizens’ perceived ease of engagement and citizens’ perceived data quality. Moreover, the authors found several new conditions that were not mentioned in the studied literature, namely, citizens’ sense of urgency, competition among citizen-led OGD engagement initiatives, the diversity of citizens’ skills and capabilities and the intensive use of social media. The difference between the conditions and factors that played an important role in the case and those derived from the literature review might be because of the type of OGD engagement that the authors studied, namely, citizen-led engagement, without any government involvement.

Research limitations/implications

The findings are derived using a single case study approach. Future research can investigate multiple cases and compare the conditions and factors for citizen-led engagement with OGD in different contexts.

Practical implications

The conditions and factors for citizen-led engagement with OGD have been evaluated in practice and discussed with public managers and practitioners through interviews. Governmental organizations should prioritize and stimulate those conditions and factors that enhance OGD citizen engagement to create more value with OGD.

Originality/value

While some research on government-led engagement with OGD exists, there is hardly any research on citizen-led engagement with OGD. This study is the first to develop a conceptual model of necessary conditions and factors for citizen engagement with OGD. Furthermore, the authors applied the developed multilevel conceptual model to a case study and gathered empirical evidence of OGD engagement and its contributions to solving societal problems, rather than staying at the conceptual level. This research can be used to investigate citizen engagement with OGD in other cases and offers possibilities for systematic cross-case lesson-drawing.

Details

Transforming Government: People, Process and Policy, vol. 14 no. 1
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 13 May 2014

Anneke Zuiderwijk, Marijn Janssen, Sunil Choenni and Ronald Meijer

The purpose of this paper is to derive design principles for improving the open data publishing process of public organizations. Although governments create large amounts of data…

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Abstract

Purpose

The purpose of this paper is to derive design principles for improving the open data publishing process of public organizations. Although governments create large amounts of data, the publication of open data is often cumbersome and there are no standard procedures and processes for opening data, blocking the easy publication of government data.

Design/methodology/approach

Action design research (ADR) was used to derive design principles. The literature was used as a foundation, and discussion sessions with civil servants were used to evaluate the usefulness of the principles.

Findings

Barriers preventing easy and low-cost publication of open data were identified and connected to design principles, which can be used to guide the design of an open data publishing process. Five new principles are: start thinking about the opening of data at the beginning of the process; develop guidelines, especially about privacy and policy sensitivity of data; provide decision support by integrating insight in the activities of other actors involved in the publishing process; make data publication an integral, well-defined and standardized part of daily procedures and routines; and monitor how the published data are reused.

Research limitations/implications

The principles are derived using ADR in a single case. A next step can be to investigate multiple comparative case studies and detail the principles further. We recommend using these principles to develop a reference architecture.

Practical implications

The design principles can be used by public organizations to improve their open data publishing processes. The design principles are derived from practice and discussed with practitioners. The discussions showed that the principles could improve the publication process.

Social implications

Decreasing the barriers for publishing open government data could result in the publication of more open data. These open data can then be used to stimulate various public values, such as transparency, accountability, innovation, economic growth and informed decision- and policymaking.

Originality/value

Publishing data by public organizations is a complex and ill-understood activity. The lack of suitable business processes and the unclear division of responsibilities block publication of open data. This paper contributes to the literature by presenting design principles which can be used to improve the open data publishing process of public sector organizations.

Details

Transforming Government: People, Process and Policy, vol. 8 no. 2
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 17 August 2015

Rininta Putri Nugroho, Anneke Zuiderwijk, Marijn Janssen and Martin de Jong

The purpose of this paper is to provide a comprehensive cross-national comparative framework to compare open data policies from different countries and to derive lessons for…

2501

Abstract

Purpose

The purpose of this paper is to provide a comprehensive cross-national comparative framework to compare open data policies from different countries and to derive lessons for developing open data policies. Open data policies guide the opening and stimulate the usage of public data. However, some countries have no or less developed open data policies, in this way missing the opportunity to reap the benefits of open data.

Design/methodology/approach

Literature review and case studies were conducted to extend an existing comparison framework, and the framework was used to compare open data policies of the UK, the USA, The Netherlands, Kenya and Indonesia.

Findings

The comparison of open data policies highlighted several lessons that can be learned, including actions regarding a robust legal framework, generic operational policies, data providers and data users, data quality, designated agencies or taskforces and initiatives and incentives for stimulating demand for data. National policies should also be focused on removing barriers on the operational level and policies for stimulating the release and use of data.

Research limitations/implications

There is hardly any research systematically comparing open data policies. The comparative framework provided in this paper is a first analytical basis for cross-national comparison of open data policies and offers possibilities for systematic cross-national lesson-drawing.

Practical implications

The authors found two waves of policy-making. The first wave of policy is focused on stimulating the release of data, whereas the second wave of policy is aimed at stimulating use. The comparison can be used to learn from other policies and help to improve open data policies. A third wave of open data policy is expected to materialize focusing on realizing added value from utilizing open data.

Social implications

Improving a country’s open data policy can help the country to reap the benefits of open data, such as government transparency, efficiency and economic growth.

Originality/value

Open data are a recent phenomenon and countries are looking for ways to obtain the benefits. This research can be used for developing and evaluating open data policies.

Details

Transforming Government: People, Process and Policy, vol. 9 no. 3
Type: Research Article
ISSN: 1750-6166

Keywords

Content available
Article
Publication date: 17 August 2015

Zahir Irani and Muhammad Kamal

156

Abstract

Details

Transforming Government: People, Process and Policy, vol. 9 no. 3
Type: Research Article
ISSN: 1750-6166

Content available
Article
Publication date: 13 May 2014

Zahir Muhammad and Irani Kamal

125

Abstract

Details

Transforming Government: People, Process and Policy, vol. 8 no. 2
Type: Research Article
ISSN: 1750-6166

Article
Publication date: 18 May 2015

Iryna Susha, Åke Grönlund and Marijn Janssen

This paper aims to investigate which organizational measures can facilitate the use of open data. Implementation of open government data initiatives is commonly supply-driven, as…

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Abstract

Purpose

This paper aims to investigate which organizational measures can facilitate the use of open data. Implementation of open government data initiatives is commonly supply-driven, as it is difficult to predict the possible uses and users of data. Nonetheless, the value of open data materializes only upon its use – either to achieve societal benefits or economic value.

Design/methodology/approach

First, a list of organizational measures to facilitate open data use from the literature is collated. Then, four case studies to examine the challenges faced in practice when implementing them are carried out. The case sample includes two types of organizations (statistical agency and municipality) in two country settings (Sweden and The Netherlands).

Findings

Public organizations find it challenging to set up support for open data users having various requirements and skills. Most public organizations have no or limited interaction with data users and are often selective with regards to with whom and how to communicate.

Research limitations/implications

Given the fragmented and emerging state of research on open data use and engagement, to date no systematic framework existed which would be dedicated to user engagement strategies. The authors systematized the literature and identified the themes pertaining to this issue. Their contribution is a list of measures for public organizations to improve open data use.

Practical implications

An important deliverable of this research is the list of possible organizational measures, which can be used by public managers to plan their open data engagement strategies. The authors suggest that data publishers adopt a problem-oriented approach for selecting which data to publish and put more efforts into stimulating stakeholder participation.

Originality/value

The novelty of this study lies in the fact that it addresses a previously overlooked area of open data research, namely, the use of open data and ways to stimulate it.

Details

Transforming Government: People, Process and Policy, vol. 9 no. 2
Type: Research Article
ISSN: 1750-6166

Keywords

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